Budtenders have a lot to do; keeping back of house organized while maintaining an encyclopedic knowledge base around the products carried, and marrying it all together with amazing customer service. Managing every element of the balancing-act can be difficult, but with the influx of stores opening across the country, memorable customer experiences are key! Here are some of my tips from half-a-decade in cannabis retail. The Name Game Poor memory is a bit of a professional hazard with all of the product tasting that can occur, leading to awkward interactions where a client remembers you, but you certainly don’t remember them - this can be off-putting for clients who had an amazing experience that stuck in their mind but may not be so memo…