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The Cannabis Decision Gap: Why Brand Awareness Isn’t Converting Sales (Free Webinar)

Event Date: 29/04/2026

Event Type: online

Category:

Description

A research-backed industry briefing on what actually drives purchase and recommendation at the retail counter

FREE Webinar Presented by Budtenders Association
Hosted by Tabitha Fritz

Wednesday, April 29  •  12 PM – 1 PM EDT

 

Cannabis brands are being recognized, but not recommended.

Across the industry, there’s a growing gap between:

  • awareness and trust
  • shelf presence and sell-through
  • brand messaging and what actually gets said at the counter

This session will break down what’s really happening.

 

What You’ll Learn

Based on 1200+ real responses from budtenders, retail managers, and consumers, we’ll cover:

  • Why brand awareness isn’t translating into recommendation
  • Where confidence breaks down at the point of sale
  • How inconsistent product experience erodes trust and repeat purchase
  • Why your brand is being reinterpreted at the counter
  • The hidden impact of no shared language between brands, retail, and consumers
  • What actually helps retail teams recommend faster and more confidently

 

Who This Is For
  • LP / Brand Teams (Marketing, Sales, Insights)
  • Retail Owners & Store Managers
  • Budtenders & Educators
  • Industry professionals focused on growth + responsible education

 

Why Attend

This is an early look into real behavioural data from the frontlines of cannabis retail to help you:

  • Improve sell-through
  • Strengthen brand trust
  • Equip retail teams with better decision-support tools

 

What You’ll Walk Away With
  • 5–7 actionable insights you can apply immediately
  • A clearer understanding of the “counter moment”
  • Solutions for improving recommendation readiness
  • A preview of BTA’s Brand Health & Retail Intelligence model

 

After the session:
  • Retail teams: Access the Retail Decision Support Pack (Pilot Edition)
  • Budtenders: Join Learn & Earn™ and start earning rewards
  • Brands: Book a Brand Trust & Retail Readiness Snapshot

 

Hosted By Budtenders Association (BTA)
A research and education platform connecting cannabis brands, retail professionals, and consumers through real-world insights.

Presented by Tabitha Fritz

Tabitha Fritz is a cannabis educator, instructional designer, and founder of Level UP Cannabis Education, where she develops training and educational content for both cannabis professionals and consumers. Her work bridges the gap between science and everyday use.

She designs and delivers training programs for cannabis businesses, and works as an instructional design consultant creating eLearning programs and operational training for organizations across industries.